SMS & Messaging Policy

Effective Date: April 9, 2026

1. Overview

Dace, Inc. uses SMS messaging to send deep links and verification codes to users of the Detention Timer mobile application. These messages help drivers quickly open the app and link loads to themselves, and help verify user identity during sign-in.

2. What Messages You Will Receive

You may receive the following types of SMS messages from Dace, Inc.:

• Load assignment links: When a load is assigned to your phone number, you will receive an SMS containing a deep link. Tapping the link will open the Detention Timer app if installed, or direct you to the appropriate app store to download it.
• Verification codes: When signing in or verifying your identity, you will receive a one-time passcode (OTP) via SMS. These codes are used to authenticate your account and protect your security.

All messages are transactional and directly related to your use of Detention Timer. We do not send marketing or promotional messages.

3. Message Frequency

Message frequency varies based on your usage:

• Load links: One message per load assignment.
• Verification codes: One message per sign-in or verification attempt.

There is no recurring message campaign — messages are sent only in response to specific actions or assignments.

4. Consent

By providing your phone number through the Detention Timer service or through your carrier/dispatcher, you consent to receive transactional SMS messages from Dace, Inc. related to load assignments and account verification.

5. How to Opt Out

You can opt out of SMS messages at any time by:

• Replying STOP to any message you receive from us.
• Emailing us at support@detentiontimer.com with your phone number and a request to stop receiving messages.

After opting out, you will receive a single confirmation message and no further SMS messages from Dace, Inc. Please note that opting out of SMS may affect your ability to receive load assignment links and verification codes needed to sign in.

6. How to Get Help

If you need assistance, you can:

• Reply HELP to any message you receive from us.
• Email us at support@detentiontimer.com.

7. Costs

Message and data rates may apply. Dace, Inc. does not charge for SMS messages, but your mobile carrier may charge standard messaging fees.

8. Supported Carriers

Our SMS service is supported on all major U.S. mobile carriers. Carriers are not responsible for delayed or undelivered messages.

9. Privacy

Your phone number and messaging data are handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes.

10. Contact Us

If you have questions about this SMS Policy, please contact us at:

Dace, Inc.
Email: support@detentiontimer.com
Website: daceinc.net